Return & Refund Policy

Effective Date: 30-06-2025

Business Address: 52/14, Square Market, Mettur Dam – 636401

Email: arasappajewellers@gmail.com

Phone: 9842744049

1. Return Policy

At Arasappa Jewellers, we take pride in the quality and craftsmanship of our products. To maintain the integrity of each piece and ensure a seamless experience for our customers, we have adopted the following policies:

1.Returns

We do not encourage returns. However, in the rare event that your order arrives damaged or defective, you may request a return under the following conditions:

• Eligibility: Only items that are delivered in a damaged or defective condition are eligible.
• Notification Period: You must notify us within 7 days of receiving the product.
• Condition: Returned items must be unused and in their original packaging.
• Exclusions: Custom-designed or engraved products are not eligible for return unless they are damaged upon arrival.

2.Refunds

Please note that we maintain a strict no-refund policy on all purchases. Refunds will not be issued for any reason other than receiving a damaged or defective product, and even then, only upon approval after inspection.

• If a return is approved, store credit or exchange may be offered at our discretion.
• Original shipping and handling charges (if applicable) are non-refundable. We appreciate your understanding and support as we strive to offer only the finest jewellery and customer service.

3.Contact Us

For return/refund/exchange requests, contact:

📧 Email: arasappajewellers@gmail.com
📞 Phone: 9842744049